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Find answers to frequently asked questions, technical guides and support for Spinlytics

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Getting Started

What is Spinlytics? +

Spinlytics is an AI analytics platform that tracks live game show results in real-time, including Crazy Time, Sweet Bonanza Candyland, Mega Wheel and others. We offer advanced statistics, pattern recognition and predictive insights to help you make informed decisions.

How does real-time tracking work? +

We use direct WebSocket connections to provider servers (Evolution Gaming and Pragmatic Play) to receive instant updates. Our AI algorithms process each result in milliseconds, automatically updating statistics, trends and patterns.

Which games are supported? +

We currently support 6 Pragmatic Play game shows: Sweet Bonanza Candyland, Mega Wheel, Boom City, PowerUP Roulette, Mega Roulette and Mega Sic Bo. Evolution Gaming games (Crazy Time, Monopoly Live, etc.) coming soon.

Is it free? +

Yes! Spinlytics is completely free. We offer unlimited access to all real-time statistics, AI analysis and tracking tools with no hidden costs or subscriptions.

Features

What are AI statistics? +

Our AI statistics go beyond simple counting. We use machine learning to: recognize patterns in results, calculate probabilities based on historical trends, identify anomalous sequences, predict potential hot/cold numbers and analyze result distribution in real-time.

How does pattern recognition work? +

The system analyzes thousands of historical rounds to identify recurring sequences, streak patterns, bonus distribution and multiplier timing. When a significant pattern is detected, you receive a visual alert with detailed statistics.

Can I export data? +

Yes, you can export statistics in CSV or JSON format for external analysis. Exports include: complete historical results, bonus distribution, timeframe statistics and detected pattern data.

Are statistics accurate? +

Absolutely. We receive data directly from official provider servers via certified APIs. Each result is verified and processed in real-time with 100% accuracy. We don't use scraping or unofficial methods.

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Technical

Which browsers are supported? +

Spinlytics works on all modern browsers: Chrome 90+, Firefox 88+, Safari 14+, Edge 90+. For the best experience we recommend Chrome or Firefox. Mobile browsers (iOS Safari, Chrome Mobile) are fully supported.

Why do I see "Connecting..."? +

If you see "Connecting..." for more than 5 seconds: 1) Check your internet connection, 2) Disable AdBlock/VPN that might block WebSocket, 3) Reload the page (Ctrl+F5), 4) Try incognito mode. If the problem persists, contact us.

Is data saved? +

We only save local preferences (favorite games, language) in your browser via localStorage. We don't track your activity, don't collect personal data and don't use third-party cookies. Everything is GDPR compliant.

Is it mobile compatible? +

Yes! Spinlytics is fully responsive and optimized for smartphones and tablets. All desktop features are available on mobile, with a touch-friendly interface and scroll optimized for small screens.

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Legal & ADM

Is Spinlytics legal in Italy? +

Yes, Spinlytics is completely legal. We are an informational platform that provides public statistics. We don't offer gambling games, don't manage bets and don't require deposits. We comply with all Italian ADM and European GDPR regulations.

Are you ADM certified? +

Spinlytics is an analytics service and doesn't require an ADM license. The partner casinos we suggest are ALL ADM certified with verified licenses. We always display the GAD license number for transparency.

Do you collaborate with casinos? +

Yes, we have affiliate partnerships with ADM certified casinos. When you click a casino link, we may receive a commission. This doesn't influence our statistics (100% independent) and allows us to offer the service for free.

How do you handle personal data? +

We don't collect personal data. We don't require registration, email or identifying information. Cookies used are only technical (language/theme preferences). Full GDPR compliance. Read Privacy Policy for details.

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Troubleshooting

Results not updating +

Quick fixes: 1) Hard refresh (Ctrl+Shift+R on Windows, Cmd+Shift+R on Mac), 2) Disable AdBlock/extensions, 3) Check if the game is actually live (casino hours), 4) Try another browser, 5) Clear browser cache.

I see only emojis instead of images +

Emojis are a fallback when images don't load. Common causes: 1) Slow connection, 2) Corrupted browser cache (clear it), 3) AdBlock blocking images, 4) Images not yet loaded for that specific game.

Statistics seem wrong +

Statistics accumulate over time. If you just opened the page, you'll only see recent results. Leave the page open for 10-15 minutes to accumulate meaningful data. Statistics reset when you reload the page.

Site is slow on mobile +

Optimizations: 1) Close other background apps, 2) Use Wi-Fi instead of mobile data, 3) Update browser to latest version, 4) Restart device if needed. Spinlytics is optimized but WebSocket connections require stable bandwidth.

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Account & Privacy

Do I need to register? +

No! Spinlytics doesn't require registration, account or login. Everything is accessible for free and anonymously. Your preferences (favorite games, language) are saved only locally in your browser.

How do I delete my data? +

We don't have your data to delete! Everything is saved locally in your browser. To delete: open Browser Settings → Privacy → Clear browsing data → Select "Cookies and site data" for spinlytics.com.

Can I use Spinlytics without cookies? +

Yes! Cookies are optional. If you block them: 1) Statistics will work normally, 2) You'll only lose saved preferences (language, theme, favorite games), 3) No core functionality is disabled.

Is my data shared? +

No. Zero sharing. We don't sell, rent or share data. We don't have personal data to share. We don't use third-party trackers. No Google Analytics, Facebook Pixel or similar.

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